Repeat script and repeat referrals $30 each.  Please allow plenty of notice, at least 2 business days, more if your doctor is away. Please note your doctor may decline if you need a consultation. You can request these online.

To be eligible for a Medicare rebate for telephone and telehealth/video consultations patients must have had a face-to-face consultation with their GP or another GP in the same practice in the 12 months before the service. There are some limited exceptions including children under the age of 12 months, patients who are homeless, people isolating because of COVID, blood borne viruses, sexual or reproductive health consultations. People who are not eligible will have to pay the entire fee as an out of pocket with no Medicare rebate.   

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All of the doctors privately bill and require full payment on the day of your appointment. Some doctors bulk bill DVA pension card holders. Some doctors offer a reduced rate for current Pension and Health Care Card holders. This tables shows fees for most commonly used consultations only. Some doctors may have different fees. There are fees for other types of consultations eg: ear suction, skin excisions, contraceptive implant insertion. Please ask your health professional for details. There are EFTPOS and credit card facilities for your convenience.

Most doctors run by appointment, however urgent matters may be attended to without an appointment. Please ring ahead to see if there is a doctor available. Please note that your usual doctor may not be available. In emergencies always ring 000.

In addition to consultation fees, a facility/clinic fee will be charged for all medical supplies used in procedures, dressings and certain vaccines.  The fee applies to all patients (including concession holders). If you are having financial difficulties please speak with the reception team before your appointment, either in person or via the phone.

Some consultations require more time. Some doctors only available to perform medicals and procedures at certain times of the day. Please advise the receptionist when booking your appointment if it is for something other than a normal consultation.  e.g., appointments regarding insurance, licence medicals, and Aged Health Assessments as they take longer than a normal consultation.

Please don’t hesitate to ask the receptionist for a long consultation if you feel you need it.  The Geelong GPs are only too happy to see you for the length of time necessary to go through your needs and issues. Please note that a standard consultation is for one standard medical issue (eg earache, cough). The doctors request you book a longer appointment if you have more than one medical issue or a complex issue (eg mental health issue, new pregnancy).

Call Health e Medical Centre Geelong on 03 5223 9999.

• A minimum of one (1) hour’s notice is requested to cancel an appointment, so that it can be made available to another patient.  Failing to cancel an appointment without 1 hour’s notice may incur a late payment fee

Your Geelong GP has a reminder system

Home visits are provided by patients of Health e Medical Centre Geelong by some of the GPs when, due to a medical condition, they are unable to attend the practice. A fee is charged for all home visits.

Contact reception on 03 5223 9999 if you need more information or would like to book a home visit.

You can find out more here about your Geelong Doctor at Health e Medical Centre.

Personal Health Information and Medical Records are collected, used and disclosed for the following reasons:

1. For communicating relevant information with other treating doctors, specialists or allied health professionals
2. For follow up reminder or recall notices
3. Accounting/Medicare/Health Insurance/My Health Record procedures
4. Quality Assurance activities (e.g. accreditation)
5. For disease notification as required by law (e.g. infectious diseases)
6. For use by all doctors in the medical practice when consulting with you
7. With other healthcare providers – referral letters will include, allergies, known reactions, medications and relevant history
8. For legal related disclosure as required by a court of law (e.g. subpoena, court order, suspected child abuse)
9. For research purposes (de-identified, meaning you are not able to be identified from the information given).

The Practice takes complaints and concerns about the privacy of patients’ personal information
seriously. Patients should express any privacy concerns in writing or speak with the Practice
Lead. These will be communicated to the treating health professional. They will attempt to resolve the matter in accordance with the complaints
resolution procedure. Patients may also contact the Office of the Victorian Privacy Commissioner on
1300 666 444, www.privacy.gov.au or the Office of the Australian Information commissioner 1300 363 992 www.oaic.gov.au

If you have any concerns or wish to restrict access to your personal health information, please discuss this with your doctor or receptionist. This practice and the health professionals working from the practice adhere to the principles of the RACGP Handbook for the management of Health Information in Private Medical Practice and the requirements of The Australian Privacy Principles (APPs).  The Privacy Policy. is available to all patients, please read our Keeping your personal Information Private in our Practice Policy

Patients may obtain access to their personal health information held at this practice.

Please ask for details from your health professional or call on 03 5223 9999.

What to do if you have feedback

Medical clinic Geelong offers same day appointments

Telephone calls at Geelong Medical Centre