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Health e Medical Centre Geelong
Your Geelong health professionals
Health e Medical Centre opened at 258 Shannon Avenue, Geelong West in 2005. This Medical Centre was an amalgamation of two previously established medical practices, Shannon Avenue Medical Centre and Geelong West Medical Centre. There was a further expansion in 2013 which offers patients a comprehensive, professional and family friendly medical and health centre proudly servicing Geelong.
The team acknowledge the Traditional Custodians of the land the Wadawurrang People of the Kulin Nations. They pay their respects to them, their culture and their Elders, past, present and emerging.
The team welcomes diversity, including diversity of race, culture, spirituality, gender, identity, ability and sexuality. The team seek to provide a safe and inclusive place for all people.
It is essential that the Medical Centre is a safe place for patients and team members. In response to COVID-19 the team have implemented a number of measures and practices to minimise risk some of these include:
- Pre-appointment screening
- Triaging of patients with cold/flu like symptoms who are seen in the separate respiratory clinic
- A separate entrance to the respiratory clinic
- Hand sanitizer available for patient’s use
- Increased cleaning
- Telehealth appointments
It is important that you continue with your regular medical appointments and treatment to ensure that your health is being managed.
If you have any questions or concerns in regards to the measures that have been implemented please contact reception on 03 5223 9999.
There are COVID vaccines available for those who are eligible.
If you wish to receive the vaccine, if possible please book online.
There will be an opportunity to discuss the vaccination with the staff prior to receiving it at this appointment.
If you are needing further information please make an appointment tospeak with your GP.
The Health E Medical Centre health professionals request everyone make an appointment (face to face or telehealth) for ALL INVESTIGATION RESULTS, including blood tests and imaging results. This is to ensure that they provide you with the most comprehensive medical care. If your results are normal, but your problem persists, you may require further investigations or a referral. It is policy not to email of fax results due to privacy laws.
Your health professional may need to contact you via, SMS, phone, email or mail, it is essential that your contact details are up-to date.
Online appointments are managed through an interactive booking system called Automed. If you’re an existing patient you can book online.
There are 13 doctors working at the practice, with 10 practice nurses supporting the doctors and assisting patients.
The health professionals strive to provide the best holistic health care possible for all patients.
The team members take it very seriously if a member of reception, one of the doctors, nursing team or allied health professional is treated in an abusive or violent way.
The team are trained and dedicated to serve you and you will be treated with courtesy and respect at all times. In return, we request that receptionists, nurses, doctors and allied health professionals are treated with the same courtesy and respect.
There is a ZERO TOLERANCE approach to any verbal, aggressive and violent abuse and behaviour towards the team. We respectfully advise you that abuse and or violence will not be tolerated. If required the Police will be called and may result in the person concerned being removed from the practice premises.
