Book OnlinePersonal Health Information and Medical Records are collected, used and disclosed for the following reasons:
1. For communicating relevant information with other treating doctors, specialists or allied health professionals
2. For follow up reminder or recall notices
3. Accounting/Medicare/Health Insurance/My Health Record procedures
4. Quality Assurance activities (e.g. accreditation)
5. For disease notification as required by law (e.g. infectious diseases)
6. For use by all doctors in the medical practice when consulting with you
7. With other healthcare providers – referral letters will include, allergies, known reactions, medications and relevant history
8. For legal related disclosure as required by a court of law (e.g. subpoena, court order, suspected child abuse)
9. For research purposes (de-identified, meaning you are not able to be identified from the information given).
The Practice takes complaints and concerns about the privacy of patients’ personal information
seriously. Patients should express any privacy concerns in writing or speak with the Practice
Lead. These will be communicated to the treating health professional. They will attempt to resolve the matter in accordance with the complaints
resolution procedure. Patients may also contact the Office of the Victorian Privacy Commissioner on
1300 666 444, www.privacy.gov.au or the Office of the Australian Information commissioner 1300 363 992 www.oaic.gov.au
If you have any concerns or wish to restrict access to your personal health information, please discuss this with your doctor or receptionist. This practice and the health professionals working from the practice adhere to the principles of the RACGP Handbook for the management of Health Information in Private Medical Practice and the requirements of The Australian Privacy Principles (APPs). The Privacy Policy. is available to all patients, please read our Keeping your personal Information Private in our Practice Policy
Patients may obtain access to their personal health information held at this practice.
Please ask for details from your health professional or call on 03 5223 9999.